Honed superior crm skills, project and workforce management abilities, and extensive knowledge in electronic and digital control systems. Service manager, Project Manager, system Representative, levels i - iv, military service: Eight-year tour of duty, united States Army awards achievements. 1 Branch. For Customer Satisfaction (Dallas aaa technologies, Inc., 2009 hr leader of the year Award, south Central Region, aaa technologies, Inc., 2009 southeast Gold Award - sales Secured - business Growth, aaa technologies, Inc., 2007 southeast Region Pinnacle Award Winner - ebit contribution, aaa technologies, Inc. 1 Ranked l m team in ssa, aaa technologies, Inc., 2004. 6 Ranked l m branch, aaa technologies, Inc., 2004 Gold Medal Award for Secured Sales, bbb technologies, 2002 Sales Professional Selection (Masters Selection bbb technologies, 2002 Bronze medal Award for Secured Sales, bbb technologies, 2001 leader of the year Award, team Texas, aaa technologies, Inc. S., business Management, sample University, dallas, tx, 2003 professional affiliations building Owners and Managers Association International (boma) Texas healthcare Engineering Association (thea) First coast Manufacturers Association (fcma) Mechanical Service contractors of America (msca). Sales, and Marketing, manager, resume samples, work Experience, sales.
Operations, manager, resume, sample, resume, genius
Achieved 28 statewide overall improvement in customer satisfaction for fy'10. Leveraged market impact and drove growth by implementing new market segmentation strategies. Authored short- and long-term business plans used for statewide pilots and national best business practices. Implemented truck-based service operations later adopted by aaa throughout North America. Rocketeer, sales Engineer, bbb pdf technologies, dallas,. Executed direct sales of mechanical systems and controls. Increased sales revenue through planning, specification, and performance contracting. Designed and proposed mechanical, fire, and security services and controls through contracts and service agreements. Aaa technologies, Inc., dallas, tx achieved progressive advancement and expansion of responsibilities within aaa. Delivered reliable revenue growth by securing commercial, industrial, and institutional contracts, maximizing customer satisfaction, and providing controls systems expertise.
Professional experience, regional General Manager 2003 - present. Aaa technologies, Inc., dallas, tx, spearheaded 100M regional sales and operations for Texas, including management of six statewide offices and more than 50 managers. Provided ongoing training through The oz principal and Transitions to managers courses, and mentoring using spin selling techniques. Lent expertise to three national corporate growth committees. Delivered 25 yoy growth through secured sales, effective asset management, and growth objective success. Led overhaul of regional management team including a new market-based focus and a turn-key program that segmented service and construction/ presentation installation, leading to nationwide program adoption. Established yoy growth by executed Continuous Improvement Program, which utilized results to create new benchmark criteria for continued success. Awarded top human resources recognition for employee development and retention through proactive recruitment, training, and personalized placement based on employee aspirations and talents.
Business Planning forecasting, profit thesis loss Management, asset Management. Sales barbing Force segmentation, strategic Sales marketing, employee training development. Mechanical Systems controls, spin selling the oz principal. Turn-key program Implementation, customer Relationship Management, recruitment retention. Notable career achievements, led overhaul of regional management team resulting in 25 year-over-year (YOY) growth, more than 100M in sales revenue, and a solid 15 earnings return in 2009. Retained more than 10M by reversing negative variance in sales through successful planning and execution of "roadmap" used to increase service options and maximize operational excellence. Achieved 95 yoy employee retention by creating a driven, engaged workforce environment. Secured a landmark 20M contract in 2009 that solidified solid, national market standing. Enhanced asset management by delivering 15 improvement in trade working capital.
Strategic, highly driven executive with close to two decades of proven experience throughout sales, customer service, workforce development, and operations. Proven record of searching out innovative, profitable solutions in challenging environments and leveraging strategies to realize superior results and consistent growth. Expertise in recruiting and cultivating top-notch talent through effective training and personalized, talent-based placement. Long-standing passion for executing sales, nurturing customer relationships, and managing. Hands-on experience in hvac mechanical equipment, temperature control, and automation systems. Passionate, assertive leader with extensive corporate training experience. Multiple awards for profitability and employee development.
Manager, resume, objective examples Commercial Property
Show your Industry Knowledge and Education As mentioned previously, operations managers generally require a great deal of technical knowledge in their field, and therefore may have specific educational requirements that could require years of schooling. An operations manager for a chemical manufacturing company will probably need a background in chemical engineering and possibly an mba, whereas an operations manager for a fitness club as seen in the resume example above may need only a high school degree, though a university. Rg tip Many operations managers have been to business school, in particular those who will be dealing with supply chain management or working in large corporations with many subsidiary companies. Again, due to the intimate industry knowledge needed, there is no general education requirement for operations managers, but continuous education and skills/knowledge upgrading is always a good idea. Flaunt your Additional skills The additional skills section is great for highlighting special details or must-haves that dont fit into the other sections. Language skills are more and more desirable in the job market, and in some industries first aid certification the may be a requirement.
In the sample resume here, the applicant has two additional certifications that make a strong case for him: he has an industry certification (personal trainer) and has gone through some process methodology training (Six Sigma). Are you an operations manager or looking to become one? Which of these tips was most useful for you? Rocketeer 555 Rocketeer Blvd. . Dallas,.280.2445 email protected, solution-focused sales operations executive, leveraging a solid sales and service background with wide-ranging operations experience to drive sustainable profitability and growth.
Technical skills this will depend heavily on which industry or niche you work in, but an operations manager should have at least cursory knowledge of technical skills and processes involved in the business, and in most cases a much more in-depth knowledge is required. This could range from computer software to heavy machinery, depending on your industry. In this example resume, the applicant has been working at different levels in fitness clubs in each step of their employment history, which indicates that he knows quite a bit about the industry. Communication skills being able to communicate across departments and with employees of all levels is crucial to your ability to run and grow a successful operation. There are several examples that would tell the reader that this candidate is a good communicator, such as: Introduced, onboarded, and built relationships with employees Managed a sales team of 8 sales staff, later expanding to 12 Financial know-how Bringing money into many businesses. The operations manager has to liaise between the two and have a sharp eye on operating budgets.
Reduced operating budget waste.5 year-over-year for the past 2 years through new inventory management system The ability to spot opportunities to boost efficiency and productivity this comes from an understanding of business and people processes, which could lead to saving time or money. In this bullet point, the applicant indicates a cost savings (less staff turnover means less time and money spent on training new staff) which doubles as an endorsement of his leadership and communication skills. Uphold the highest standards of club cleanliness and staff conduct while reducing staff turnover by 22 Problem solving skills In some way, this is the core ability of the superstar operations manager ; you find a solution to every problem that might keep the business. For our friend in the fitness industry, he has indicated his ability to communicate and work with others as well as an working to solve a key problem in this bullet point: Streamlined business outreach and re-engagement of lost customers in coordination with the marketing. This means setting rules, quality assurance, delegating, disciplining, and leading the team to drive the organization toward its goals. In the sample resume, the applicant demonstrates his focus on the people he works with here: Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers management trainees your choice of action verbs should be appropriate. A leadership role like operations Manager should include verbs that speak to authority and seniority. Heres 20 action verbs that you might use in your resume : Allocate consolidate Organize standardize restructure reorganize systematize coordinate mobilize authorize manage lead Mentor Instill Monitor Communicate maintain Improve responsible for Implement Find these action verbs and many more you can use on The.
Manager, resume - sections, templates and, writing
In a nutshell, you want to position yourself as a leader of people, and an owner or manager of products and processes. How can you do that on your resume? Get started with the tips below: Write a strong Career Objective you want to write your career objective as a crisp, clear portrait of yourself in a few short lines at the top of your resume. Lets take a closer look at the career objective in the sample resume : A financially savvy, customer experience-oriented Operations Manager with a passion for health and fitness. In these short 3 sentences, this individual has told the reader their level of experience (6 years their particular value-add (process efficiency, financials, customer experience and included a point about their character and standards. How to showcase your Top skills Inside your Professional Experience When listing your professional database experience, youll want to list your relevant experience in reverse chronological order, using action verbs to highlight the particular skills you have developed and results youve achieved. The overall picture your professional experience should paint is: This person has relevant experience and industry knowledge This person has the skills needed to do the job This person has not just done the job, but done it well at different levels Here are some.
Rg tip If youre switching industries, youll want to focus on displaying your core skills rather than your knowledge-based value-add. Make sure you research your new company and industry extensively. In terms of a skillset, an operations manager is more of a generalist than a specialist; youre a specialist in your industry or niche, but have a generalists skill and savvy when it comes to managing different parts of the business and the team. . For example, the operations manager at a golf course will have a different knowledge base and skillset than the operations manager at a software company. Since operations managers generally do have a leadership role in a company, youll definitely want to highlight your abilities and skills development as a leader. . But, other parts of an operations manager s duties are far more about management that is, about control, consistency, cost, etc so emphasize that you know the difference between leadership and management and which is called for when.
Operations, manager, resume (Text Format a financially savvy, customer experience-oriented, operations, manager with a passion for health and fitness. Over 6 years of experience in the fitness industry, with a focus in corporate policy and process efficiency. Committed to promoting the highest standards and company values. Professional Experience, golds Gym, Preston Center, dallas, texas. Operations, manager, october 2013 Present Reduced operating budget waste.5 year-over-year for the past 2 years through new inventory management system Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers management trainees Streamlined business outreach. Operations Manager Resume tips to be a successful operations manager, you book first and foremost must be able to grasp the business concept, model, and values at the macro level. Here are some common questions that they must ask themselves: Why does the business exist? Does it sell its product or services to other businesses (B2B) or directly to its own customers (B2C)? What problem is it solving?
Sales, operations, manager, resume printable planner
The operations manager has perhaps the most intimate knowledge of the inner workings of the business, as he or she is in charge of overseeing the proper creation and implementation of products, processes, and company standards. Table of Contents, operations, manager, resume, sample. Related thesis cover Letter, operations, manager, resume (Text Format operations, manager, resume, tips. Operations, manager, resume, sample, make a resume in minutes click here to download This. Word, operations, manager, resume. Related cover Letter, the professionally written cover letter below matches this. Operations, manager resume :.